MGT-475: Crowd Management for Sport and Special Events

MGT-475: Crowd Management for Sport and Special Events




This course will provide participants with tools and techniques for conducting crowd management and crowd control. Participants will engage in scenario-based activities designed to expand their ability to resolve risks related to crowd management and crowd control. The training is applicable across the United States regardless of the venue size, capacity, or type of event. Those who suc­cessfully complete this course should be able to use this training to develop or improve crowd management and crowd control programs for any sport or special event.

This course represents a cooperative effort between The University of Southern Mississippi’s National Center for Spectator Sports Safety and Security (USM/NCS⁴) and the Texas A&M Engineering Extension Service’s National Emergency Response and Recovery Training Center (TEEX/NERRTC), a member of the Texas A&M University System.


  • Crowd Management/Control Strategies
  • Prepared Planning vs Impromptu Planning
  • Characteristics Affecting Crowd Dynamics
  • Individual and Collective Behavior
  • Factors of Crowd Dynamics
  • Tools and Technology
  • Crowd Management and Crowd Control Differences


  • Sport Venue Managers
  • Emergency Managers
  • Law Enforcement
  • Fire and EMS Responders
  • Local Government
  • County/City Emergency Personnel
  • Venue or Event Security
  • Visitors/Welcome Bureau
  • Mass Transit
  • Committee Organizers
  • Event Planners/Promoters
  • Volunteer Service Organizers


  • AWR-167: Sport and Special Event Risk Management
  • IS-100: Introduction to the Incident Command System
  • IS-200: ICS for Single Resources and Initial Action Incidents (ICS)
  • IC-700: An Introduction to the National Incident Management Systems (NIMS)
  • IC-800: National Response Framework, An Introduction

Registration Requirements

Students must register and bring a copy of their SID number to class. Register online here.

Workshop Recourses

Course Schedule

Start DateCompletion DateCityOnline Registration
Jun 5, 2023Jun 6, 2023Tampa, FL Click Here
Jun 6, 2023Jun 7, 2023Lauderdale Lakes, FLClick Here
Jun 12, 2023Jun 13, 2023Lemoore, CAClick Here
Jun 14, 2023Jun 15, 2023Ann Arbor, MIClick Here
Jun 14, 2023Jun 15, 2023Richardson, TXClick Here
Jul 12, 2023Jul 13, 2023Conway, SCClick Here
Jul 25, 2023Jul 25, 2023Greenville, NCClick Here
Aug 23, 2023Aug 24, 2023Salt Lake City, UTClick Here

For more information regarding training, e-mail us at