MGT-475: Crowd Management for Sport and Special Events

MGT-475: Crowd Management for Sport and Special Events




This course will provide participants with tools and techniques for conducting crowd management and crowd control. Participants will engage in scenario-based activities designed to expand their ability to resolve risks related to crowd management and crowd control. The training is applicable across the United States regardless of the venue size, capacity, or type of event. Those who suc­cessfully complete this course should be able to use this training to develop or improve crowd management and crowd control programs for any sport or special event.

This course represents a cooperative effort between The University of Southern Mississippi’s National Center for Spectator Sports Safety and Security (USM/NCS⁴) and the Texas A&M Engineering Extension Service’s National Emergency Response and Recovery Training Center (TEEX/NERRTC), a member of the Texas A&M University System.


  • Crowd Management/Control Strategies
  • Prepared Planning vs Impromptu Planning
  • Characteristics Affecting Crowd Dynamics
  • Individual and Collective Behavior
  • Factors of Crowd Dynamics
  • Tools and Technology
  • Crowd Management and Crowd Control Differences


  • Sport Venue Managers
  • Emergency Managers
  • Law Enforcement
  • Fire and EMS Responders
  • Local Government
  • County/City Emergency Personnel
  • Venue or Event Security
  • Visitors/Welcome Bureau
  • Mass Transit
  • Committee Organizers
  • Event Planners/Promoters
  • Volunteer Service Organizers

Recommended Training

  • AWR-167: Sport and Special Event Risk Management
  • IS-100.C: Introduction to the Incident Command System
  • IS-200.C: ICS for Single Resources and Initial Action Incidents (ICS)
  • IS-700.B: An Introduction to the National Incident Management Systems (NIMS)
  • IS-800.D: National Response Framework, An Introduction

Registration Requirements

Students must register and bring a copy of their SID number to class. Register online here.

Workshop Recourses

Course Schedule

Start DateCompletion DateCityOnline Registration
May 15, 2024May 16, 2024Lancaster, PAClick Here
Jun 3, 2024 Jun 4, 2024Lincoln, NEClick Here
Jun 18, 2024Jun 19, 2024La Crosse, WIClick Here
Jul 9, 2024Jul 10, 2024Austell, GAClick Here
Jul 16, 2024Jul 17, 2024Jonesboro, GAClick Here
Jul 17, 2024Jul 18, 2024Mobile, ALClick Here
Jul 24, 2024Jul 25, 2024Abilene, TXClick Here
Aug 5, 2024Aug 6, 2024Hammond, LAClick Here
Aug 6, 2024Aug 7, 2024Plantation, FLClick Here
Aug 7, 2024Aug 8, 2024Lebanon, OHClick Here
Aug 21, 2024Aug 22, 2024Nashville, TNClick Here

For more information regarding training, e-mail us at