MGT-475: Crowd Management for Sport and Special Events

MGT-475: Crowd Management for Sport and Special Events




This course will provide participants with tools and techniques for conducting crowd management and crowd control. Participants will engage in scenario-based activities designed to expand their ability to resolve risks related to crowd management and crowd control. The training is applicable across the United States regardless of the venue size, capacity, or type of event. Those who suc­cessfully complete this course should be able to use this training to develop or improve crowd management and crowd control programs for any sport or special event.

This course represents a cooperative effort between The University of Southern Mississippi’s National Center for Spectator Sports Safety and Security (USM/NCS⁴) and the Texas A&M Engineering Extension Service’s National Emergency Response and Recovery Training Center (TEEX/NERRTC), a member of the Texas A&M University System.


  • Crowd Management/Control Strategies
  • Prepared Planning vs Impromptu Planning
  • Characteristics Affecting Crowd Dynamics
  • Individual and Collective Behavior
  • Factors of Crowd Dynamics
  • Tools and Technology
  • Crowd Management and Crowd Control Differences


  • Sport Venue Managers
  • Emergency Managers
  • Law Enforcement
  • Fire and EMS Responders
  • Local Government
  • County/City Emergency Personnel
  • Venue or Event Security
  • Visitors/Welcome Bureau
  • Mass Transit
  • Committee Organizers
  • Event Planners/Promoters
  • Volunteer Service Organizers


  • AWR-167: Sport and Special Event Risk Management
  • IS-100: Introduction to the Incident Command System
  • IS-200: ICS for Single Resources and Initial Action Incidents (ICS)
  • IC-700: An Introduction to the National Incident Management Systems (NIMS)
  • IC-800: National Response Framework, An Introduction

Registration Requirements

Students must register and bring a copy of their SID number to class. Register online here.

Workshop Recourses

Course Schedule

Start DateCompletion DateCityOnline Registration
Jan 15, 2024Jan 16, 2024Weslaco, TXClick Here
Jan 23, 2024Jan 24, 2024Los Angeles, CAClick Here
Jan 30, 2024Jan 31, 2024Chattanooga, TNClick Here
Jan 31, 2024Feb 1, 2024Largo, FLClick Here
Feb 5, 2024Feb 6, 2024Kalispell, MTClick Here
Feb 6, 2024Feb 7, 2024Lincoln, NEClick Here
Feb 6, 2024Feb 7, 2024Dallas, TXClick Here
Feb 20, 2024Feb 21, 2024Bowling Green, KYClick Here
Feb 28, 2024Feb 29, 2024Oak Forest, ILClick Here
Mar 5, 2024Mar 6, 2024Denver, COClick Here
Mar 12, 2024 Mar 13, 2024Aurora, ILClick Here
Mar 12, 2024Mar 13, 2024Houston, TXClick Here
Mar 12, 2024Mar 13, 2024Blacksburg, VAClick Here
Mar 19, 2024Mar 20, 2024Waite Park, MNClick Here
Mar 19, 2024Mar 20, 2024Virginia Beach, VAClick Here
Mar 26, 2024Mar 27, 2024Conway, ARClick Here
Apr 16, 2024Apr 17, 2024Green Bay, WIClick Here
Apr 18, 2024Apr 19, 2024Wilmington, NCClick Here
Apr 23, 2024Apr 24, 2024Providence, RIClick Here
May 15, 2024May 16, 2024Lancaster, PAClick Here
Jun 18, 2024Jun 19, 2024La Crosse, WIClick Here
Jul 16, 2024Jul 17, 2024Jonesboro, GAClick Here
Jul 17, 2024Jul 18, 2024Mobile, ALClick Here
Jul 24, 2024Jul 25, 2024Abilene, TXClick Here
Aug 21, 2024Aug 22, 2024Nashville, TNClick Here

For more information regarding training, e-mail us at