Research Seminar Series
The Research Seminar Series aims to showcase sports safety and security research conducted by the NCS⁴ staff, research affiliates, and faculty and staff from universities and associations across the United States and worldwide.
One of our goals is to help bridge the gap between theory and practice. We hope that by sharing this body of knowledge, we can begin a dialogue between academia and the profession in identifying research gaps and formulating lines of inquiry that address industry needs.
If you are interested in participating in our Research Seminar Series, please contact Dr. Stacey A. Hall, NCS4 Executive Director and Professor of Sport Management, at Stacey.A.Hall@usm.edu.
NCS4 Research Seminars
Presented by Dr. Kiernan Gordon, Assistant Professor, Sport & Recreation Management, University of New England
As sport venues become increasingly hardened, security personnel take on an increasingly important role in customer service. This presentation explores what effective customer service ought to look like for security personnel, as well as how we should view the customer journey at sport venues.
Understanding the Interface Between Security and Customer Service at NCAA Division I FCS Institutions
Presented by Dr. Gil Fried, Professor and Chair, Administration and Law Department, University of West Florida; Dr. Aneurin Grant, Assistant Professor of Building Construction, Administration and Law Department, University of West Florida; and Dr. Salih Kocak, Assistant Professor of Building Construction, Administration and Law Department, University of West Florida
In this research seminar, presenters address issues related to fan injuries and deaths associated with falling over a railing or falling as a result of a malfunctioning railing. The discussion examines whether the line of site exception of 26 inches is safe, analyzes load force concerns associated with fans leaning against the railing, and offers solutions to concerns regarding railing.
Presented by Justin Kurland, PhD, Director of Research, NCS⁴; Joslyn Zale, PhD, Research Associate, NCS⁴; and Tyler Jacobs, Graduate Research Assistant, NCS⁴
The National Center for Spectator Sports Safety and Security has begun the development of an index that evaluates stadia and arenas by their vulnerability to quantifiable problems. It aims to help those responsible for the safety and security of venues identify problems and improve outcomes, as well as raise the profile of professionals charged with keeping spectators safe and secure. This seminar provides unique background related to the history and motivation behind the index, what has been done so far, and what we would like to incorporate into future iterations.