eLearning
NCS4 LEARN provides eLearning professional development opportunities for all staff levels, including frontline staff, supervisory, and leadership. Organizations can enroll and monitor their teams in asynchronous and customizable learning experiences.
To access the eLearning course catalog, click here.
The course catalog currently includes the following:
Frontline Staff Foundational Skills – This course introduces frontline staff members to the skills necessary for providing guests with a safe and enjoyable experience.
Crowd Manager Fundamentals – The goal of this course is to prepare venue staff to support crowd management needs and assist venue occupants. Frontline staff will be able to recognize hazards and understand the actions necessary during normal and emergency operations. The course is designed to supplement venue-specific training.
Venue Staff Training: Security Awareness – This course is designed to enhance safety and security awareness among venue and event staff, providing a foundational understanding of safety and security principles for your organization to build upon.
Senior Leader Course: Sports and Entertainment Security – This course covers security leadership fundamentals for individuals assigned to leadership positions in the sports and entertainment industry. Participants will examine business and security management techniques, emergency management principles, planning considerations, legal and regulatory guidance, crowd management, and security procedures. This course is highly recommended for individuals seeking to earn the Certified Sport Security Professional (CSSP) certification.
Other eLearning opportunities:
In 2021, the NCS4 partnered with crowd science expert, Dr. G. Keith Still, to offer the Fundamentals of Crowd Safety course. Dr. Still has developed and delivered training materials worldwide for over 30 years and is working with the NCS4 to bring this body of knowledge to the United States. The primary goal of the course is to educate practitioners on the essential elements of crowd safety and risk analysis. The course covers core crowd science and risk analysis tools and their application in planning and managing places of public assembly. For more information click here.