Online Forums

NCS4 is happy to announce a webinar series created to deliver knowledge and resources from across the safety and security industry to you at the comfort of your own home. These remote webinars will feature a presenter from a different sector of safety and security to offer an inside look at news and happenings from around the world.


NCS4 Webinars

Virtual Queuing and the Spectator Experience

Presented by Drew Pittman

Thurs, Apr 30, 10 a.m. CDT

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Virtual Queuing and the Spectator Experience

Virtual queuing has the potential to transform the guest experience at many of our most important events. Imagine the possibilities of significantly reducing lines outside of a venue in an effort to promote social distancing, lessening potential of soft-targets, potential revenue generation and providing a more seamless guest experience for our fans.This discussion will also explore the potential of utilizing this technology for entry points to our venues but also potential impacts to parking, concessions, team stores and other applications within our venues.


Speakers
Drew Pittman, Associate Athletics Director at Baylor University


Additional Resources
Sport and Entertainment Venues: A Community Asset for Emergency Response Operations

Presented by Barry R. Stanford and David J. Waldman

Thu, May 7, 2020 10:00 AM - 11:15 AM CDT

Registration Open

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Sport and Entertainment Venues: A Community Asset for Emergency Response Operations

Without events to host, venues are finding a new purpose in supporting the response to the COVID-19 pandemic. Large facilities offer the space and logistical services often needed to support large scale response and recovery operations during an emergency. During this webinar, practitioners will discuss planning considerations venues should consider in preparing to support response operations to COVID-19. Additionally, the panel will share their experiences partnering with local and regional communities during this outbreak. Lessons learned and recommendations will be shared in an effort to prepare stadiums and venues to play critical roles during emergency response and recovery.


Speakers
Barry R. Stanford, CPP, CSSP, Vice President, Safety and Security, AEG Worldwide

David J. Waldman, Principal, The Cadmus Group, LLC


Additional Resources
Event Public Health Screening: Technology and Procedure

Presented by Alex Pollak, Todd Fasulo, Akmal Ali, and Kyle Hopkins

Thu, May 14, 2020 10:00 AM - 11:15 AM CDT

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Event Public Health Screening: Technology and Procedure

In an effort to create and maintain a safe environment amidst global pandemic, organizations are seeking out technologies and procedures to enhance public health screening at their facilities. Among the available solutions, thermal imaging and temperature screening have been widely explored and implemented as an additional safety and security measure. In this webinar, experts will discuss their experiences and lessons learned throughout the continuously evolving crisis. Discussion topics include technology capabilities, implementation, limitations, and legal considerations for public health screening. As organizations begin planning for life after COVID-19, it is paramount we understand how the operational environment will be impacted.


Speakers
Alex Pollak, MBA, EMT-P, President and CEO, ParaDocs Worldwide Inc.

Todd Fasulo, Vice President, Security, Corp. Investigations and Crisis Management, Wynn Las Vegas

Akmal Ali, Founder/CEO, Aluma

Kyle Hopkins, Vice President of Sales, 911 Security


Additional Resources
Maintaining the Event Workforce

Presented by Mike Weeman and Jeff Spoerndle

Thu, May 21, 2020 10:00 AM - 11:15 AM CDT

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Maintaining the Event Workforce

Amid the COVID-19 pandemic, leaders are facing the challenge of protecting their communities and workforces alike. Employers providing key services and experiences to mass gatherings have been forced to restructure their staff in response to public health concerns and mandatory stay-at-home orders. During this webinar, subject matter experts will discuss workforce engagement, employee retention, recovery considerations, and expectations for resuming sporting and entertainment events. Although offering employment may not be possible, it is imperative we use this time to connect and communicate with the people we rely on.


Speakers
Mike Weeman, Division Manager, Guest Experience, Orlando Venues

Jeff Spoerndle, Vice President, WESS Event Services


Additional Resources

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Joint Webinars

Crisis Communication

Presented by Deputy Chief Steve Georgas and Chief Joe Monroe

April 3, 2020

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Crisis Communication

Public information and emergency notification systems are a fundamental element of organizational resiliency and business continuity during times of crisis. As the COVID-19 pandemic continues to disrupt operations for global businesses and critical infrastructure facilities, industry professionals should review their communications response plans and be prepared to address uncertainties under rapidly changing circumstances.

SIA has teamed up with the National Center for Spectator Sports Safety and Security (NCS4) to present a timely webinar on the fundamentals of public information sharing and emergency communications as sanctioned by the Department of Homeland Security (DHS) and the Federal Emergency Management Agency (FEMA).

On this webinar, participants will hear from Deputy Chief Steve Georgas of the Chicago Police Department and Chief Joe Monroe of the University of Kentucky Police Department on emergency communication protocols. Attendees can expect to learn about communications principles and methodologies, as well as rapid response tools and techniques that can assist organizations in preparing and responding to COVID-19 and other crises.


Speakers
Deputy Chief Steve Georgas, Chicago Police Department

Chief Joe Monroe, University of Kentucky Police Department


Additional Resources

n/a

Organizational Preparedness and Resiliency: The Benefits of Virtualized Command Center Operations

Presented by Melissa Lesperance, Ryan Schonfeld, and Nigel Waterton

Thurs, Apr 23, 1-2p.m. CDT

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Organizational Preparedness and Resiliency: The Benefits of Virtualized Command Center Operations

The changing nature of today's environment and the effect of the global coronavirus pandemic is shifting teams to more remote work, leaving facilities with low occupancy or empty. In light of this, security teams must leverage tools and resources that shift management outside of the facility on-site command center(s) while maintaining ongoing, 24/7 vigilance in an effort to maintain business continuity and protect company assets.

SIA has teamed up with the National Center for Spectator Sports Safety and Security (NCS4) at the University of Southern Mississippi to present a timely webinar on organizational preparedness and the lessons learned--thus far--in the crisis response to disruptions caused by COVID-19. This panel of industry experts will present the perspectives of security practitioners, risk managers, and technology integrators as we all come together to work through these unprecedented times.

In this webinar, panelists will discuss how organizations can leverage virtualized security control and command center operations to adapt to changing circumstances and explore the use of "GSOC-as-a-service" models in providing immediate support and assistance across a variety of markets. Speakers will share best practices for establishing remote management and address common concerns for end-users and their respective partners when implementing virtualized command center operations.


Speakers
Melissa Lesperance, MLD, CSSP, Director of the District Command Center, Ilitch Holdings Inc.

Ryan Schonfeld, Founder and CEO, RAS Watch

Nigel Waterton, Chief Revenue Officer, Arcules


Additional Resources

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